All our customers undertake by purchasing our site stiko.fr to accept our conditions of sale and our warranty conditions.
Article 1 – Sales site
The stiko.fr site is published by the company SALY CORTERA, 19 RUE DES MOULINEAUX 24700 MONTPON – MENESTEROL, France, registered in the trade register of Périgueux in France, RCS N ° 839 791 043.
The purchase on the site is subject to the opening of a customer account, conferring the quality of member to the customer.
Article 2 – Généralités
In a logic of respect for the privacy of its Users, the company SALY CORTERA undertakes to ensure that the collection and processing of personal information, carried out within this site, are carried out in accordance with the law n ° 78-17 of January 6, 1978 relating to data processing, files and freedoms, known as the law "Informatique et Libertés".
In accordance with Article 34 of the law "Informatique et Libertés", the company SALY CORTERA guarantees the user a right of opposition, access and rectification on the personal data concerning him.
The user has the possibility to exercise this right:
• On the site, in the "My Account" section
• by using the Contact Form made available to him.
• by contacting directly through the following address : contact@siko.fr
Article 3 – Payment
Secure payment
By choosing the "credit card" option to pay with "Visa, Carte Bleue, MasterCard and American Express" cards. Your order paid by credit card can be processed immediately.
Article 4 - Delivery
We offer several delivery methods: by post or by carrier, relay point ... The delivery time is calculated from the moment the shipment takes effect.
The shipping time varies between 1 and 4 days depending on the availability of the products, it takes effect at the time of collection of the products by the carrier.
Delivery times depend on multiple factors. They are given for information purposes only.
In any case, delivery times may be extended in exceptional circumstances, without the customer being able to rely on it against stiko.fr. Exceptional circumstances need not necessarily be subject to the strict conditions of force majeure or even unforeseeable circumstances. All that is needed is an unexpected and sufficiently disruptive event to justify the delay.
Thus, may constitute a case of exceptional circumstances, without this list being exhaustive:
Delays in delivery by suppliers of the company SALY CORTERA, climatic conditions, natural disasters, pandemic, strikes, failure of the Internet or telephone network etc.
Delivery times related to La Poste or any other carrier are not the responsibility of our company.
Upon receipt of your order, we invite you to check the condition of its packaging as well as its contents, in the presence of the carrier, and to mention a reservation for any damaged package. Any complaint must be made by email, to contact@stiko.fr, accompanied by photos of the damaged products and packaging, within 48 hours. After this period, we expose ourselves to a risk that the carrier refuses the dispute.
Article 5 - Right of withdrawal
In accordance with the legal provisions in force, you have a period of 14 days from receipt of your products to exercise your right of withdrawal from SALY CORTERA.
In case of exercise of the right of withdrawal within the aforementioned period, only the price of the product (s) purchased and the shipping costs will be refunded; The return costs remain the responsibility of the customer.
All returns must be requested by email to contact@stiko.fr customer service. Please indicate the reason for the return, as well as your surname, first name, and the order or invoice number. We will give you a return number to mention imperatively on a duplicate of your invoice to be attached to your return.
Returns are to be made in their original and complete condition (packaging, accessories, instructions ...) allowing their marketing in new condition.
The refund will be made according to your payment, at most 15 days after a complete return of the products to be refunded.
- Products excluded from the right of withdrawal:
In accordance with the regulations in force, products manufactured or customized at the request of the customer are neither refundable nor exchangeable.
Article 6 - Prices and miscellaneous costs.
The prices shown on the Website apply to orders placed on the Website. All prices are expressed in the currency indicated.
Prices do not include payment or shipping costs, which are shown separately. Local fees (such as currency conversion fees, payment or credit card fees, sales taxes, customs duties, etc.) may apply, depending on local regulations in your country of residence. These costs are your responsibility and will not be reimbursed by us.
Article 7 - Intellectual property rights
The Website and its content are owned by us and protected by intellectual property and marketing laws. Its layout and information about products, services and other content must not be copied or used without our prior written permission.
Our stickers and models are created by us and are sold for artistic and decorative leisure purposes. Under no circumstances are one or more trademark rights sold, so the responsibility lies with the customer to make fair use of his purchase.
SALY CORTERA declines all responsibility for the consequences related to the content of texts, logos or personalized drawings ordered by its customers.
Article 8 – Changes to the General Terms and Conditions of Sale
We may modify these General Terms and Conditions of Sale at any time. We will then publish the amended Terms and Conditions of Sale on our website, which will only take effect when you have accepted them (when placing a new order or visiting the website).
Article 9 – Applicable law and disputes
In the event of a dispute, we strive to comply with any decision taken by national consumer protection authorities.
Any dispute relating to the interpretation or application of these Terms and Conditions of Sale shall be governed by and construed in accordance with the laws of the country or state in which we operate and shall be subject to the non-exclusive jurisdiction of the court of the place of incorporation of our business. "Non-exclusive jurisdiction" means that you have the opportunity to bring a claim against us in another country if permitted by applicable law.
These General Conditions of Sale have been established by the company SALY CORTERA, last updated on 2022-12-09, 09:00.